Refund policy

We accept exchanges only. We do not issue refunds.

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you an exchange.

To be eligible for an exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your exchange, we require a copy of your original invoice.

Shipping charges will apply to any exchanges.

Once your return is received and inspected, we will send you an email to notify you that we have received your item. We will also notify you of the approval or rejection of your exchange.

If you are approved, then your exchange will be processed, and a new item will be shipped to you within 5 days.

To return your product, you should mail your product to: 11161 Ellerslie Road SW, Edmonton, Alberta, T6W 0E9, Canada

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.